Community Car Service
Who May Use the Service?
Anyone young or old, able bodied or infirm may ask to make
certain journeys for which neither a family car nor any form of
suitable transport is available.
What Journeys are Eligible?
- Local Shopping and personal business.
- Visiting friends and relatives at home or in hospital.
- Link with the nearest public transport services.
- Local visits to the doctors, dentists and hospital.
Who Provides the
Cars?
Volunteers provide and drive their own cars on a non-profit
making basis and are paid only the running costs.
Who Pays?
Passengers contribute on a mileage basis, commencing from the
driver’s home.
Many journeys undertaken by BACT are subsidised by Norfolk and
Suffolk County Council.
How do I arrange a
Journey?
By contacting our organiser, by
phone
Monday – Friday 9am –
4.30pm
At other times you can leave a message on the answer machine and we
will get back to you as soon as possible. Alternatively, drop
into our office at:
The Riverside Centre, The Staithe, Bungay,
Suffolk, NR35 1BF
Can We Always Help?
We want to help out with all reasonable travel requests and will
do our best to help you, but our ability to do this depends upon
the availability of our volunteer drivers and the volume of
requests that we receive. Giving us plenty of notice (at least
48hrs) is always the best policy.
If in doubt, give us a ring and ask if we can help.
Wheelchair-Accessible Vehicle
We also have a wheelchair-accessible vehicle.
This provides door to door
rural transport for those without the use of a car and unable to
use public transport. The vehicle seats up to 5 passengers or 3
plus a wheelchair.
Wheelchairs are safely strapped in by our trained drivers and
passenger assistants using a four-point harness system.
This service is provided entirely by volunteers so each journey
is dependent upon a driver being available.
Costs
Passengers contribute on a mileage basis, as for the community
car service; the rates dependent on the eligibility of the
journey.
Booking
A minimum notice of 48 hours is required to book the
vehicle.
Want to use a Community Car Service – but out of our
area?
Do not despair as there are other local schemes around Norfolk
and Suffolk.
Below you will find telephone numbers to contact for schemes
similar to ours.
- Aldeburgh, Leiston and Saxmundham Volunteer Centre Tel: 01728
831215
- Car Link (Norwich and Norfolk Area) Tel: 01603 616040
- Framlingham and District Volunteer Centre Tel: 01728
621262
- Halesworth Community Car Scheme Tel: 01986 874290
- Southwold Community Car Scheme Tel: 01502 724549
- Waveney Area Community Transport (Lowestoft) Tel: 01502
589782