Our goals & Values

Our goal

“To support and deliver innovative partnership gardening and green space projects for vulnerable people in the community and community groups through providing work experience, skills, training and employment to those who are disadvantaged in the labour market.”

Our values

• Getting better every day
• Great service drives sales
• Individual responsibility; team delivery
• Keep it simple
• Respect for the individual
• Treat every pound as your own

Our priorities

1. The best for safety, health and well being

   Our commitment to safety is clear and both volunteers and clients can feel reassured about the extensive controls we put in place to manage safety, health and well being throughout Mow & Grow.
   Reducing the use of pesticides in gardening using natural alternatives, wherever possible, are key targets in further minimising our impact on the environment.
   The success of our business depends on how effectively we serve our customers and respond to their concerns. Our gardening service should be easy, effective and sustainable, and colleagues in our teams should be ambassadors for our service.
   Our future relies on our volunteers and Mow & Grow is only ever as good as them. As a result we invest heavily in our teams training, development and well being and support.

2. Respect for our environment

   We recognise the role of business in delivering on the UK’s commitment to reduce energy consumption under the Kyoto Agreement. We believe that energy efficiency can be good for our business as well as helping safeguard the environment. We are committed to recycling and reducing waste wherever possible. Wherever pratical we will endeavour to recycle and reuse as many products as possible to avoid the carbon footprint we make on our environment.

3. Sourcing with integrity

   Our clients increasingly want organic gardening methods. They want to know that there gardens are being treated well. Supporting organisations such as Organic Garden and Thrive help us meet these demands as part of our long-term approach to sustainable gardening methods. We also have a long-standing commitment to animal welfare.

4. Make a positive difference to our community

   We want to be at the very heart of the communities in which we are present. In 2006/07 our approach has been to ensure we are a consistently considerate good neighbour and to demonstrate our support for local communities by offering advise, support and practical help wherever possible.

5. A great place to work

   Mow & Grows involved over 100 volunteers and staff across its schemes in the UK. Our commitment to their training and development includes engaging them in our vision for success, customer choice and community support.
   Our recruitment and retention policy is built on valuing colleague diversity on ethnicity, gender and age, so that we have colleagues who are treated fairly and can meet the needs of our customers.