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Staying safe
Safer neighbourhoods

The local policing map of Suffolk is being re-drawn – to help provide an even better service to people across the county. Sectors and beats are being replaced with districts and neighbourhoods in the biggest shake-up of community policing for decades.

The changes are being introduced nationwide as part of the government’s Neighbourhood Policing initiative. However, policing is just one element of a drive to get service providers, agencies and local organisations to work even more closely on keeping communities safe while improving quality of life for local people.

In Suffolk, Safer Neighbourhood Teams will be created across the county, which will see police officers, Community Support Officers and Specials working alongside staff from other organisations including district and borough councils. Each team will have a remit to solve problems identified by local people – which could range from crime and anti-social behaviour to noise and litter.

Already, a great deal of work has taken place to identify the neighbourhoods across the county where the teams will operate. A map showing the new districts and neighbourhoods has been drawn-up – and local people are being asked for their views on the proposals. The map can be viewed at www.suffolk.police.uk

The work is being driven by a seven-strong team based at Police Headquarters, headed up by Superintendent Chris Mayhew.

“These neighbourhoods will be the foundations of policing in Suffolk,” said Supt Mayhew. “There is no standard size; in urban areas, a neighbourhood may consist of a relatively small area of a town. However, in rural areas a neighbourhood may cover a number of parishes. What will be standard, though, is each team’s ability to make a real difference at a local level.”

The teams will be up-and-running by June next year; but already there have been a number of significant developments. Chief Inspectors have been appointed at a district level and will oversee the Safer Neighbourhood Teams in their patches. The five pilot teams are up and running - three in Ipswich and one each at Kesgrave and Kessingland – to help develop good practice which can be rolled out across the county.

“From the policing point of view, Safer Neighbourhood teams will give officers the opportunity to concentrate their efforts on protecting smaller, more localised areas than they do at the moment,” said Supt Mayhew. “They will be supported by more CSOs, specials and, of course staff from other agencies which means that together they will be able to provide a far more visible and impactive service to local people and they will all have the back-up of existing specialist units such as dogs, traffic and the helicopter.”

The creation of Safer Neighbourhoods is in line with the aims of the Suffolk First For You initiative, which aims to provide local people with the best policing service in the safest local communities.

Anyone with comments can e-mail them to
saferneighbourhoodteam@suffolk.pnn.police.uk or to Superintendent Chris Mayhew, Safer Neighbourhood Project Team, Martlesham Heath, Ipswich, Suffolk.


Suffolk Neighbourhood Watch
During 2001/02, a major review of Neighbourhood Watch in Suffolk was conducted by a partnership of Suffolk Constabulary, the Police Authority and the Suffolk Neighbourhood Watch Association (SNWA). One of the recommendations was the development of a website. Click here to link to it.


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"This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.

One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard". Note, the callers do not ask for your card number; they already have it. The scam works like this: Person calling says, "This is (name), and I'mcalling from the Security and Fraud Department at VISA. My Badge number is
12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card that was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for £249.99 from a Marketing company based in (name of any town or city)?" When you say "No" the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £150 to £249, just under the £250 purchase pattern that flags most cards. Before your next statement, the credit will be sent to(gives you your address), is that correct?" You say "yes".

The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number."Do you need me to read it again?" Here's the IMPORTANT part on how the scam works. The caller then says, "I need to verify you are in possession of your card". He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?" After you say No, the caller then thanks you and states, "Don't hesitate to call back; if you do....", and hangs up. You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of £249.99 was charged to our card. Long story made short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them.

Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued
the card! If you give the scammers your 3 Digit PIN you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost to late and/or more difficult to actually file a fraud report. What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening. Please pass this on to all your family and friends. By informing each other, we protect each other."

Source: Email forwarded from Ian Bushnell, 26 January 2006

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