Sudbury and District Citizens Advice Bureau

Belle Vue
Newton Road
Sudbury
Suffolk CO10 2RG

Telephone (for general enquiries and Advice Line):

01787 374671

Fax:            

01787 881564

Email:         

contact@sudburycab.org.uk  

Contacting us by email or over the internet

When contacting us by email, please provide as much detail in your message as possible. However, please do not send us any attachments, because of the risk of virus transmission.

Don't forget to include your own email address or alternative contact details for a reply.

Whether you write to us, call, fax or send an email, we need to know your name, address and postcode.  This is because we can only provide advice to those in the Sudbury or Hadleigh areas and we need to check that you are in this area.  If you are not in this area but would still like advice, then please consult the national Citizens Advice Service website which will enable you to find your local Citizens Advice Bureau.

Confidentiality

We will keep all details of your enquiry entirely confidential, whether you contact us in writing, by telephone, fax or email. However, you should be aware that the Internet is not completely secure and that a record of the messages that you send and receive may be kept on the computer you are using, or on other computers on the Internet.

Response time

We will try to respond to your written, faxed or emailed enquiry as soon as possible. However, when we are particularly busy it may take up to ten days.

If you telephone us and the line is busy, then please keep on trying.  We endeavour to answer all calls to the Advice Line as promptly as possible but the busiest time for telephone calls is in the mornings.  If you would like us to call you when the Advice Line is free, then please send us an email with a brief description of your problem and details on how we can contact you. 

In the meantime you may wish to browse the Advice pages on this website or the online Advice Guide resource: www.adviceguide.org.uk.