• Help and advice if you have a poor credit rating
• Advice about letters from creditors and debt collectors
• Help if you’re worried about fuel or electricity bills
• Hotline to report a concern about loan sharks operating in your area

Local Credit Unions

• Ipswich and Suffolk Credit Union Ltd 63 Austin Street, Ipswich Tel 01473 690690
• Rainbow Saver Anglia Credit Union Ltd Administration Centre, 229 London Road South, Lowestoft,  NR33 0DS, Tel 01502 584854

Publicly-funded websites offering advice

• BBC How to cope during the downturn
• Business link Business Link Action plan for businesses
• Citizens Advice Bureau A borrower's survival guide for the credit crunch
• Direct Gov Managing Money
• Financial Services Authority Money made clear  UK’s financial watchdog .

Independent and commercial sites offering advice

• The Money Advice Trust  Charity that works with government, the private sector and the UK’s leading money advice agencies.
• Money Basics  a partnership between Credit Action, Consumer Credit Counselling Service and GE Money to provide independent financial information.
• Office of Fair Trading Consumer Direct  provides clear, practical advice on your rights as a consumer.
• The UK Insolvency Helpline  A totally independent organisation funded by donations and subscriptions.
• GMTV Money
• Money extra  The oldest-established independent personal finance website in the UK.
• Money Saving Expert  Run using ethical principles this hugely successful site provides tips based on journalistic research rather than through advertising.
• Motley Fool  Popular independent site, with useful online discussion board.
• Consumer Credit Counselling service CCCS is a registered charity offering free, confidential advice and support to anyone who is worried about debt.
• Credit Action A national money education charity.
• The Debt Advice Bureau Non profit although not funded by government.
• Money Sheets. Financial advice on a range of subjects. Privately owned.

Debt advice and counselling 

• Citizens Advice Bureaux List of local branches
• Help the Aged: your money matters (age 60+) Tel 01473 214287
• Ipswich Housing Action Group PO Box 122, Ipswich, IP1 3RU Tel 01473 213102
• Suffolk InfoLink: money advice
• Suffolk InfoLink: saving money
• Suffolk Legal Partnership (Suffolk Coastal, Babergh and Mid Suffolk) Tel 01473 407129 (from January 2009)

Loan sharks and how to deal with them

• Loan-sharks hotline 0300 555 2222
• Email Suffolk County Council trading standards

If you have any comments about the site, or are a provider of impartial information to the public and would like your information to be included on Credit Crunch Suffolk, contact feedback@creditcrunchsuffolk.org.uk.