The New Adult Safeguarding referral form can be accessed by clicking on the link below. 

When completing a referral form please complete as much of the information as you can.  Once the form is completed simply press the send button.

If you have any difficulty in completing a referral form please contact Suffolk County Council's Customer First who will take your referral on the new freephone telephone number, 0808 800 4005. 

Customer First  - the first point of contact for all social-care related services in Suffolk - has introduced a new freephone telephone number, 0808 800 4005,  which means customers can call us free of charge on all landlines and most mobile phones.

This service is free for people who have their mobile phone contract with T Mobile, O2 and Vodaphone. Three other major networks - Virgin, Orange and 3 - will follow over the coming weeks.

Customer First is one of the first council services in the country to offer free calls to landlines and mobiles,  which is the result of our admission to the Telephone Helplines Association: a charity organisation supporting non-profit helplines.

The old number - 08456 023023  -  remains in operation for the time being and current charges will apply.
 or if your referral is urgent and out of hours call the Emergency Duty Service on 01473 299671

If you are unsure about whether to make a referral and need to ask for advice please contact one of the Adult Safeguarding Managers for advice.  Contact details can be found if you click here  

The new online referral form is available now.   If you need to make a referral please complete the form with as much information as you have, if you have difficulty with the online form, or if you have made a referral and have not been contacted within 48 hours  please telephone Customer First on 0808 800 4005

Templates for strategy meetings,  agenda and minutes can be found by clicking here

Templates for case conferences, agenda and minutes can be found by clicking here

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If any download or link fails to work contact Wendy Winchesterto report.