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Access to services

Access to Services


Our vision of how our residents access services in 2021

Demand responsive transport bus
Demand Responsive Transport



Our vision of 2021 is that all the people who live in Suffolk Coastal have equal access to services and the district is an area of excellence for rural accessibility. Closer working between communities, organisations and transport providers has achieved an increase in the use of public and community transport and a reduced need for personal transport. There are more services delivered to our rural communities which has brought about reduced isolation for our residents in rural areas and a reduction in personal travel, having the additional benefit of contributing towards CO2 reduction. Better access to leisure facilities and the countryside has the benefit of encouraging a healthier lifestyle and reducing levels of obesity amongst our residents.

Our more vulnerable residents (of all ages and abilities) have opportunities to access activities, either in leisure, learning or work, that help them maintain their health and wellbeing and live independently in their community.


Priority Outcomes for the LSP

To deliver improvements that help to achieve our vision, the key outcomes the LSP want to achieve in the medium term by directly contributing to their delivery are:

  • Better access to leisure facilities for young people, especially in the evenings.
  • Improved access to health and social care, especially for those living in rural areas.
  • Increased number of people benefiting from initiatives that develop neighbourliness and build communities, by reducing the effects of rural isolation and social exclusion.

The key partners in delivering these outcomes are:

  • Suffolk County Council
  • Suffolk Coastal District Council
  • Suffolk ACRE
  • Coastal Accessible Transport Services Ltd (CATS)
To see the annual performance report showing our progress towards delivering our outcomes for this key priority, please click Access to Services Progress Report (new window - document download PDF 83kb).

For further information contact the LSP co-ordinator Luke Bennett by email or calling 01394 444252.

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